Reliability and customer service are two important factors when choosing a hosting service. EAPH servers are housed in state of the art data centers throughout the US. A data center is a secure building designed for housing web hosting servers with fire suppressant systems, backup power generators, and redundant Internet backbone connections. The data centers are staffed 24x7 to ensure quick response to technical issues.
"Pro-active" customer service is built into EAPH programming. Rather than you having to learn things "the hard way", beginner mistakes are avoided with warning and advisory messages. But, that's not the whole story. Please take advantage of the personal assistance available to you as an EAPH member as listed in
Features.
Email support is prompt and thorough. Having assisted with hosting for over 10 years, you'll get answers that make sense from a person who's about heard it all and will understand what you're saying. Always feel free to write to
rob@robshelp.com.